Home cleaning service
A high-quality cleaning service should do more than make your home look cleaner. It should leave your space feeling tidy, comfortable, and properly cared for. That is why Calibee pays close attention to every step, from understanding your needs to checking the final result once the work is complete.
Standards for every cleaning session
Right priorities
We prioritize the areas and tasks that matter most to your family.
Right methods
Each area and surface is cleaned carefully, systematically, and with the appropriate method.
Right results
Your space is checked and neatly arranged before the service is completed.
Our Cleaning Service Price in Vietnam
Note: The prices below do not include VAT.
Kitchen, bathroom, bedroom & living room
Clean surfaces, appliances, sinks, floors
Trash removal and changing bags
Regular light-duty cleaning for daily upkeep
A cleaning routine personalised to your home layout, daily habits and your family’s own needs.
Recurring visits stop dust and grime from building up – not just a clean home for a moment, but one that stays fresh and comfortable every day.
A familiar cleaner is assigned to you on a regular basis, so they know your space and your priorities, making every visit quicker and more effective.
- Urgent booking
- 50,000₫ / booking
- Overtime / Weekends 20 – 25% / booking
- 5PM – 8AM next day)
- Public holiday
- 30% / booking
What does basic cleaning service include?
Kitchen:
- Dust all accessible surfaces
- Cleaning kitchen tables and chairs
- Wash dishes, empty sinks
- Check the drain hole
- Wipe down exterior of appliances such as stoves, ovens and refrigerators
- Clean up and change the trash bag
Bathroom:
- Clean all surfaces
- Polish and clean mirrors and sinks
- Wipe all cabinets and shelves
- Sanitize the toilet
- Clean showers and tubs
- Shine spouts and handles
Bedroom, Living Room
& Common Area:
- Clean countertops and shelves
- Clean the objects in the room
- Wash, arrange clothes
- Dust off and fold up the pillowcases
- Sweep, mop and vacuum all floor surfaces
- Empty and replace trash can bags
Extra services (on request)
In addition to basic cleaning, we offer specialized cleaning services to cater to your special needs
- Cleaning the inside of kitchen cabinets/refrigerators/ovens
- Cleaning windows and doors in the house
- Clean dirty walls
- Cleaning before and after moving house
- Deep cleaning: baseboards, dust curtains, doors, vents, and electrical outlets
- Cleaning curtains (vacuuming / washing)
- Cleaning the air conditioner/washing machine
Services outside the scope of a basic cleaning package
- Bulbs & Lighting equipment: this service will not include dry or wet cleaning light bulbs. Those are too fragile and require a more suitable service pack.
- Garage & patio: this service will not include high-pressure cleaning. In case of necessity, our staff will offer some advice on additional service packages to meet the requirements for the job.
- Exterior windows: in the basic package, our staff will clean the interior windows of the house to a moderate height. Windows with a height that requires the use of ladders will not be covered by this service package.
FREQUENTLY ASKED QUESTIONS
How is Basic Cleaning different from Deep Cleaning?
The main difference lies in the level of detail and focus. Basic cleaning covers all the standard items included in the package, without going into every nook, cabinet gap or kitchen crevice. Choosing the right basic service optimizes both time and cost — in other words, a basic cleaning session takes less time than a deep cleaning session for the same area.
Do I need to provide equipment and supplies for the Basic Cleaning service?
You should prepare and provide cleaning tools for the cleaner. Otherwise, you will pay an extra purchase cost, and the shopping time will be added to the total cleaning time.
Items to prepare include:
– Tools: brush, dish sponge, glass-cleaning tool, multi-purpose cloths, broom, mop.
– Detergents: multi-purpose cleaning cream, floor/glass cleaner, toilet cleaner, dishwashing liquid.
Cancellation and rescheduling policy
Cancelling a booking
– Cancel while Calibee is still finding a cleaner: 100% refund, minus a 30,000₫ administration fee.
Once a cleaner has accepted the job:
– Cancel at least 24h before the session: 100% refund, minus a 70,000₫ administration fee.
– Cancel 1–24h before the session: no refund; you receive a voucher worth 80% of the cancelled service.
– Cancel within 1h of the session: no refund; you receive a voucher worth 50% of the cancelled service.
– If the cleaner arrives but cannot reach you within 30 minutes of the start time: the service is cancelled, with no refund or rescheduling.
Rescheduling
You can reschedule at least 24h before the start time; a 50,000₫ administration fee applies and the order value will follow the current price list. Reschedule directly in the Calibee app or call our hotline 0931316988.
Things to note before the cleaner arrives
Please keep an eye on your doorbell and phone on the day of service. If the cleaner arrives but cannot reach you, they will wait for 30 minutes.
– If you still cannot be reached after 30 minutes, your booking will be cancelled.
– If you are reached within those 30 minutes, the cleaner will continue the service according to your original booking time.
Download the CALIBEE App for the Best Support
You can manage tasks, send messages, and make payments easily – all within the CALIBEE app.
Areas where Calibee is available
Southern Vietnam
- Ho Chi Minh City
- Phu Quoc
- Da Lat City
- Ho Tram
- Vung Tau
- Binh Duong
- Dong Nai
- Long An
- Phan Thiet
- Dak Nong
Central Vietnam
- Da Nang City
- Hoi An
- Quy Nhon
- Quang Nam
- Nha Trang
- Cam Ranh
- Hue City
- Nghe An
- Thanh Hoa
Northern Vietnam
- Ha Noi City
- Ha Long
- Ninh Binh
- Sapa
- Hai Phong City
- Bac Ninh
- Bac Giang
Types of homes Calibee supports
Single-storey houses | Townhouses | Apartments | Villas | Condos | Mansions | Offices | Buildings | Factories
