{"id":44383,"date":"2026-11-07T20:26:46","date_gmt":"2026-11-07T13:26:46","guid":{"rendered":"https:\/\/calibee.com\/chuyen-muc\/meo-hay-cho-to-am\/bilingual-cleaning-brief-english-vietnamese\/"},"modified":"2026-11-07T20:26:46","modified_gmt":"2026-11-07T13:26:46","slug":"bilingual-cleaning-brief-english-vietnamese","status":"publish","type":"post","link":"https:\/\/calibee.com\/en\/chuyen-muc\/meo-hay-cho-to-am\/bilingual-cleaning-brief-english-vietnamese\/","title":{"rendered":"The bilingual cleaning brief: how to tell your cleaner exactly what you want (English\u2013Vietnamese checklist)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"44383\" class=\"elementor elementor-44383\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ccf1f92 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ccf1f92\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bae772c\" data-id=\"bae772c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-98d45c8 elementor-widget elementor-widget-heading\" data-id=\"98d45c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">The bilingual cleaning brief: how to tell your cleaner exactly what you want (English\u2013Vietnamese checklist)<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03eee43 elementor-widget elementor-widget-text-editor\" data-id=\"03eee43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<style>.cb-brief{width:100%;border-collapse:collapse;margin:8px 0 22px;font-size:16px}.cb-brief th,.cb-brief td{border:1px solid #e3e5e8;padding:9px 12px;vertical-align:top;text-align:left;line-height:1.5}.cb-brief th{background:#f2fbf2;font-weight:600;color:#2F3A33}.cb-brief td:first-child{width:52%}@media(max-width:767px){.cb-brief{font-size:15px}.cb-brief th,.cb-brief td{padding:8px}}<\/style>\n<p>Most problems between a client and a cleaner are not about skill. They are about a sentence that was never said. &#8220;I assumed she&#8217;d do the balcony.&#8221; &#8220;I didn&#8217;t know the wooden table couldn&#8217;t get wet.&#8221; &#8220;Why did he spend forty minutes in the guest room nobody uses?&#8221;<\/p>\n<p>A cleaner can&#8217;t act on what&#8217;s in your head. So we built the brief we wish every new client would send: short, room by room, in English and Vietnamese side by side. Copy the parts that apply to your home, delete the rest, and send it once \u2014 then you never have to explain your apartment again.<\/p>\n<h2>How to use it<\/h2>\n<p><strong>In the app.<\/strong> Paste your edited brief into the booking notes when you book <a href=\"https:\/\/calibee.com\/en\/home-cleaning-services-basic-cleaning\/\">hourly cleaning<\/a>. It stays with the booking, so on a regular schedule the same cleaner sees it every visit. For anything that changes week to week \u2014 &#8220;skip ironing this time&#8221;, &#8220;please do the oven&#8221; \u2014 use the in-app chat, which translates both ways automatically. You don&#8217;t need the Vietnamese column for the chat; it&#8217;s there for the printed version.<\/p>\n<p><strong>On the fridge.<\/strong> Print it and put it where the cleaner will see it on arrival. Expat households that travel a lot do both: the brief in the app for the record, the printed sheet in the kitchen for the day.<\/p>\n<p>Keep it to one page. A cleaner who receives three pages reads none of them; a cleaner who receives ten clear lines does all ten.<\/p>\n<h2>The brief<\/h2>\n<h3>Priorities \u2014 \u01afu ti\u00ean<\/h3>\n<p>Start with this. If the cleaner runs short on time, these get done first.<\/p>\n<table class=\"cb-brief\"><thead><tr><th>English<\/th><th>Ti\u1ebfng Vi\u1ec7t<\/th><\/tr><\/thead><tbody><tr><td>Please do these first, every visit:<\/td><td>Vui l\u00f2ng l\u00e0m nh\u1eefng vi\u1ec7c n\u00e0y tr\u01b0\u1edbc, m\u1ed7i bu\u1ed5i:<\/td><\/tr><tr><td>1. Kitchen: counters, stovetop, sink<\/td><td>1. B\u1ebfp: m\u1eb7t b\u1ebfp, b\u1ebfp n\u1ea5u, b\u1ed3n r\u1eeda<\/td><\/tr><tr><td>2. Both bathrooms: toilet, shower, basin, mirror<\/td><td>2. C\u1ea3 hai ph\u00f2ng t\u1eafm: b\u1ed3n c\u1ea7u, v\u00f2i sen, lavabo, g\u01b0\u01a1ng<\/td><\/tr><tr><td>3. All floors: vacuum\/sweep, then mop<\/td><td>3. To\u00e0n b\u1ed9 s\u00e0n: h\u00fat b\u1ee5i\/qu\u00e9t, r\u1ed3i lau<\/td><\/tr><tr><td>4. Rubbish out, new bin liners<\/td><td>4. \u0110\u1ed5 r\u00e1c, thay t\u00fai r\u00e1c m\u1edbi<\/td><\/tr><tr><td>If there is time left:<\/td><td>N\u1ebfu c\u00f2n th\u1eddi gian:<\/td><\/tr><tr><td>5. Dust shelves and surfaces in the living room<\/td><td>5. Lau b\u1ee5i k\u1ec7 v\u00e0 c\u00e1c b\u1ec1 m\u1eb7t ph\u00f2ng kh\u00e1ch<\/td><\/tr><tr><td>6. Balcony floor<\/td><td>6. S\u00e0n ban c\u00f4ng<\/td><\/tr><\/tbody><\/table>\n<h3>Kitchen \u2014 Nh\u00e0 b\u1ebfp<\/h3>\n<table class=\"cb-brief\"><thead><tr><th>English<\/th><th>Ti\u1ebfng Vi\u1ec7t<\/th><\/tr><\/thead><tbody><tr><td>Wipe counters, stovetop and backsplash; degrease the hob<\/td><td>Lau m\u1eb7t b\u1ebfp, b\u1ebfp n\u1ea5u v\u00e0 t\u01b0\u1eddng ch\u1eafn; t\u1ea9y d\u1ea7u m\u1ee1 b\u1ebfp<\/td><\/tr><tr><td>Wash dishes in the sink \/ load the dishwasher<\/td><td>R\u1eeda ch\u00e9n trong b\u1ed3n \/ x\u1ebfp v\u00e0o m\u00e1y r\u1eeda ch\u00e9n<\/td><\/tr><tr><td>Wipe the outside of the fridge, oven and microwave; inside of the microwave<\/td><td>Lau m\u1eb7t ngo\u00e0i t\u1ee7 l\u1ea1nh, l\u00f2 n\u01b0\u1edbng, l\u00f2 vi s\u00f3ng; lau b\u00ean trong l\u00f2 vi s\u00f3ng<\/td><\/tr><tr><td>Don&#8217;t clean inside the fridge unless asked<\/td><td>Kh\u00f4ng d\u1ecdn b\u00ean trong t\u1ee7 l\u1ea1nh tr\u1eeb khi \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u<\/td><\/tr><tr><td>Take out kitchen rubbish; replace the liner<\/td><td>\u0110\u1ed5 r\u00e1c b\u1ebfp; thay t\u00fai r\u00e1c<\/td><\/tr><\/tbody><\/table>\n<h3>Bathrooms \u2014 Ph\u00f2ng t\u1eafm<\/h3>\n<table class=\"cb-brief\"><thead><tr><th>English<\/th><th>Ti\u1ebfng Vi\u1ec7t<\/th><\/tr><\/thead><tbody><tr><td>Toilet inside and out, including the base<\/td><td>B\u1ed3n c\u1ea7u trong v\u00e0 ngo\u00e0i, c\u1ea3 ph\u1ea7n ch\u00e2n<\/td><\/tr><tr><td>Shower: glass, tiles, drain; remove hair from the drain<\/td><td>Ph\u00f2ng t\u1eafm \u0111\u1ee9ng: k\u00ednh, g\u1ea1ch, tho\u00e1t s\u00e0n; g\u1ee1 t\u00f3c \u1edf tho\u00e1t s\u00e0n<\/td><\/tr><tr><td>Basin, tap, mirror \u2014 no streaks<\/td><td>Lavabo, v\u00f2i n\u01b0\u1edbc, g\u01b0\u01a1ng \u2014 kh\u00f4ng \u0111\u1ec3 v\u1ec7t<\/td><\/tr><tr><td>Replace towels only if clean ones are left out<\/td><td>Ch\u1ec9 thay kh\u0103n n\u1ebfu c\u00f3 kh\u0103n s\u1ea1ch \u0111\u1ec3 s\u1eb5n<\/td><\/tr><tr><td>Don&#8217;t use bleach on the stone counter<\/td><td>Kh\u00f4ng d\u00f9ng thu\u1ed1c t\u1ea9y l\u00ean m\u1eb7t \u0111\u00e1<\/td><\/tr><\/tbody><\/table>\n<h3>Bedrooms \u2014 Ph\u00f2ng ng\u1ee7<\/h3>\n<table class=\"cb-brief\"><thead><tr><th>English<\/th><th>Ti\u1ebfng Vi\u1ec7t<\/th><\/tr><\/thead><tbody><tr><td>Change the sheets if clean linen is on the bed; put used linen in the laundry basket<\/td><td>Thay ga gi\u01b0\u1eddng n\u1ebfu c\u00f3 ga s\u1ea1ch \u0111\u1ec3 tr\u00ean gi\u01b0\u1eddng; cho ga c\u0169 v\u00e0o gi\u1ecf \u0111\u1ed3 gi\u1eb7t<\/td><\/tr><tr><td>Make the beds, tidy surfaces, dust bedside tables<\/td><td>D\u1ecdn gi\u01b0\u1eddng, s\u1eafp x\u1ebfp m\u1eb7t b\u00e0n, lau b\u1ee5i t\u1ee7 \u0111\u1ea7u gi\u01b0\u1eddng<\/td><\/tr><tr><td>Vacuum under the bed once a week<\/td><td>H\u00fat b\u1ee5i g\u1ea7m gi\u01b0\u1eddng m\u1ed7i tu\u1ea7n m\u1ed9t l\u1ea7n<\/td><\/tr><tr><td>The guest room is not in use \u2014 skip it<\/td><td>Ph\u00f2ng kh\u00e1ch ng\u1ee7 kh\u00f4ng d\u00f9ng \u2014 b\u1ecf qua<\/td><\/tr><\/tbody><\/table>\n<h3>Living areas \u2014 Ph\u00f2ng kh\u00e1ch v\u00e0 khu chung<\/h3>\n<table class=\"cb-brief\"><thead><tr><th>English<\/th><th>Ti\u1ebfng Vi\u1ec7t<\/th><\/tr><\/thead><tbody><tr><td>Dust shelves, TV stand, window sills<\/td><td>Lau b\u1ee5i k\u1ec7, k\u1ec7 tivi, b\u1ec7 c\u1eeda s\u1ed5<\/td><\/tr><tr><td>Vacuum the sofa and cushions (we have a dog\/cat)<\/td><td>H\u00fat b\u1ee5i sofa v\u00e0 g\u1ed1i (nh\u00e0 c\u00f3 ch\u00f3\/m\u00e8o)<\/td><\/tr><tr><td>Wipe the glass table with the grey cloth, not the yellow one<\/td><td>Lau b\u00e0n k\u00ednh b\u1eb1ng kh\u0103n x\u00e1m, kh\u00f4ng d\u00f9ng kh\u0103n v\u00e0ng<\/td><\/tr><tr><td>Windows inside only; outside is done by the building<\/td><td>Ch\u1ec9 lau k\u00ednh b\u00ean trong; b\u00ean ngo\u00e0i do t\u00f2a nh\u00e0 l\u00e0m<\/td><\/tr><\/tbody><\/table>\n<h3>Laundry \u2014 Gi\u1eb7t \u1ee7i<\/h3>\n<table class=\"cb-brief\"><thead><tr><th>English<\/th><th>Ti\u1ebfng Vi\u1ec7t<\/th><\/tr><\/thead><tbody><tr><td>Run the washing machine with what&#8217;s in the basket; cold wash<\/td><td>Gi\u1eb7t \u0111\u1ed3 trong gi\u1ecf b\u1eb1ng m\u00e1y; gi\u1eb7t n\u01b0\u1edbc l\u1ea1nh<\/td><\/tr><tr><td>Put it in the dryer \/ hang it on the balcony rack<\/td><td>Cho v\u00e0o m\u00e1y s\u1ea5y \/ ph\u01a1i \u1edf gi\u00e1 ban c\u00f4ng<\/td><\/tr><tr><td>Ironing: the shirts on the rail only<\/td><td>\u1ee6i: ch\u1ec9 \u00e1o s\u01a1 mi treo tr\u00ean thanh<\/td><\/tr><tr><td>Don&#8217;t wash the items in the &#8220;hand wash&#8221; bag<\/td><td>Kh\u00f4ng gi\u1eb7t \u0111\u1ed3 trong t\u00fai &#8220;gi\u1eb7t tay&#8221;<\/td><\/tr><\/tbody><\/table>\n<h3>Do not touch \u2014 Kh\u00f4ng ch\u1ea1m v\u00e0o<\/h3>\n<p>This is the most valuable section of the whole brief. Write it carefully.<\/p>\n<table class=\"cb-brief\"><thead><tr><th>English<\/th><th>Ti\u1ebfng Vi\u1ec7t<\/th><\/tr><\/thead><tbody><tr><td>The desk in the study: don&#8217;t move papers or cables<\/td><td>B\u00e0n l\u00e0m vi\u1ec7c trong ph\u00f2ng l\u00e0m vi\u1ec7c: kh\u00f4ng di chuy\u1ec3n gi\u1ea5y t\u1edd, d\u00e2y c\u00e1p<\/td><\/tr><tr><td>The wooden dining table: dry cloth only, no water, no spray<\/td><td>B\u00e0n \u0103n g\u1ed7: ch\u1ec9 lau kh\u0103n kh\u00f4, kh\u00f4ng n\u01b0\u1edbc, kh\u00f4ng x\u1ecbt<\/td><\/tr><tr><td>The plants: don&#8217;t water them<\/td><td>C\u00e2y: kh\u00f4ng t\u01b0\u1edbi<\/td><\/tr><tr><td>The cat stays inside \u2014 please keep the front door closed<\/td><td>M\u00e8o \u1edf trong nh\u00e0 \u2014 vui l\u00f2ng \u0111\u00f3ng c\u1eeda ch\u00ednh<\/td><\/tr><tr><td>The painting in the hallway: don&#8217;t clean it<\/td><td>B\u1ee9c tranh \u1edf h\u00e0nh lang: kh\u00f4ng lau<\/td><\/tr><\/tbody><\/table>\n<h3>Where things are \u2014 \u0110\u1ed3 d\u00f9ng \u0111\u1ec3 \u1edf \u0111\u00e2u<\/h3>\n<table class=\"cb-brief\"><thead><tr><th>English<\/th><th>Ti\u1ebfng Vi\u1ec7t<\/th><\/tr><\/thead><tbody><tr><td>Cleaning kit: under the kitchen sink<\/td><td>B\u1ed9 d\u1ee5ng c\u1ee5 v\u1ec7 sinh: d\u01b0\u1edbi b\u1ed3n r\u1eeda b\u1ebfp<\/td><\/tr><tr><td>Vacuum: hallway cupboard<\/td><td>M\u00e1y h\u00fat b\u1ee5i: t\u1ee7 h\u00e0nh lang<\/td><\/tr><tr><td>Clean linen and towels: wardrobe in the guest room, top shelf<\/td><td>Ga v\u00e0 kh\u0103n s\u1ea1ch: t\u1ee7 ph\u00f2ng kh\u00e1ch ng\u1ee7, ng\u0103n tr\u00ean c\u00f9ng<\/td><\/tr><tr><td>Bin liners: drawer left of the stove<\/td><td>T\u00fai r\u00e1c: ng\u0103n k\u00e9o b\u00ean tr\u00e1i b\u1ebfp<\/td><\/tr><tr><td>Key: with reception \u2014 ask for Mr. Hung<\/td><td>Ch\u00eca kh\u00f3a: \u1edf l\u1ec5 t\u00e2n \u2014 h\u1ecfi anh H\u00f9ng<\/td><\/tr><\/tbody><\/table>\n<h2>Three things that make a brief work<\/h2>\n<p><strong>Say what &#8220;done&#8221; looks like, not just what to do.<\/strong> &#8220;Clean the bathroom&#8221; is a task. &#8220;No hair in the drain, no water marks on the mirror&#8221; is a standard. The second one gets you the bathroom you had in mind.<\/p>\n<p><strong>Put the skips in writing.<\/strong> Telling a cleaner what <em>not<\/em> to do is as useful as the list of what to do: it stops forty minutes going into a room nobody uses, and it protects the things you care about. Every item in &#8220;Do not touch&#8221; is a conversation you&#8217;ll never need to have.<\/p>\n<p><strong>Update it once a month, not every week.<\/strong> The brief is for the things that are always true. Weekly changes go in the chat. If you find yourself typing the same chat message three weeks running, move it into the brief.<\/p>\n<h2>What to expect in return<\/h2>\n<p>With a clear brief and a regular schedule, the first visit is a little slower \u2014 the cleaner is learning your home \u2014 and by the third visit it is simply done the way you asked, in the hours you booked. If something in the brief isn&#8217;t being followed, say so in the chat the same day; if the fit still isn&#8217;t right after that, Calibee sends someone else. And if you&#8217;re still working out how many hours your home needs, <a href=\"https:\/\/calibee.com\/en\/en-blog\/home-tips\/how-many-hours-of-cleaning-does-your-home-need\/\">this is how to decide<\/a>. New to all of this? Start with <a href=\"https:\/\/calibee.com\/en\/en-blog\/home-tips\/hiring-a-part-time-cleaner-in-ho-chi-minh-city\/\">how hourly cleaning works in Ho Chi Minh City<\/a>.<\/p>\n<p>Book your first visit in the Calibee app \u2014 paste the brief into the notes, and you&#8217;re done explaining.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-98de47f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"98de47f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1daad72\" data-id=\"1daad72\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e96feb3 elementor-widget elementor-widget-heading\" data-id=\"e96feb3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Related articles<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>A room-by-room cleaning brief in English and Vietnamese you can paste into the Calibee app or stick on the fridge, so your cleaner knows what matters, what to skip, and what not to touch \u2014 without a shared language.<\/p>\n","protected":false},"author":1,"featured_media":43927,"comment_status":"","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[111],"tags":[],"class_list":["post-44383","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-meo-hay-cho-to-am"],"_links":{"self":[{"href":"https:\/\/calibee.com\/en\/wp-json\/wp\/v2\/posts\/44383","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/calibee.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/calibee.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/calibee.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/calibee.com\/en\/wp-json\/wp\/v2\/comments?post=44383"}],"version-history":[{"count":0,"href":"https:\/\/calibee.com\/en\/wp-json\/wp\/v2\/posts\/44383\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/calibee.com\/en\/wp-json\/wp\/v2\/media\/43927"}],"wp:attachment":[{"href":"https:\/\/calibee.com\/en\/wp-json\/wp\/v2\/media?parent=44383"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/calibee.com\/en\/wp-json\/wp\/v2\/categories?post=44383"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/calibee.com\/en\/wp-json\/wp\/v2\/tags?post=44383"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}